Customer Service and the IRS
By Allan Hoffman
Wednesday, January 13, 2010
As we get closer to tax season, a report has been critical of the customer service offered by the I.R.S. and its important to your wallet that you know about it.
The report says the I.R.S. is using liens excessively and computers are automatically setting the liens with no people involved. That means those with fewer assets will be hurt more.
The government is also paying refunds before verifying an employers w-2. and that means you may learn later that you owe more taxes, and then have to pay interest and penalties.
The good news is, for the first time, the I.R.S. will require additional training and testing of tax preparers which should help you avoid that dreaded audit.
For more go to http://www.irs.com
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